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Privacy Policy

Last updated: May 20, 2026

1. Introduction

IELTSbiz ("we", "us", "our") operates ieltsbiz.com. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding that data. We are committed to handling your information responsibly and in accordance with applicable privacy laws.

2. Data We Collect

Information you provide

  • Google account information (name, email address, profile picture) obtained via Google OAuth when you sign in.
  • Payment and billing information processed by Paddle (we do not store card details).

Information collected automatically

  • Practice activity: passages attempted, answers submitted, scores, and time spent.
  • Usage data: pages visited, features used, session duration.
  • Technical data: IP address, browser type, device type, and operating system.
  • Cookies and similar tracking technologies (see Section 7).

3. How We Use Your Data

  • To create and manage your account and authenticate your sessions.
  • To deliver the Service, including generating personalised practice content and tracking your progress.
  • To process payments and manage your subscription via Paddle.
  • To analyse and improve the Service's features and performance.
  • To send transactional emails (e.g. payment receipts, account notices) where necessary.
  • To comply with legal obligations.

4. Legal Basis for Processing

We process your data on the following legal bases:

  • Contract performance — to provide the Service you have signed up for.
  • Legitimate interests — to improve the Service and prevent fraud.
  • Legal obligation — to comply with applicable law.
  • Consent — where we have asked for and received your consent (e.g., marketing emails).

5. Data Sharing

We do not sell your personal data. We share data only with:

  • Paddle — our Merchant of Record, for payment processing.
  • Anthropic — to power AI-generated content (prompts may include practice context but not your personal identity).
  • Google Analytics / AdSense — for analytics and advertising (subject to Google's privacy policy).
  • Infrastructure providers — hosting and database services, bound by data processing agreements.
  • Law enforcement or regulators — where required by law.

6. Data Retention

We retain your account data for as long as your account is active. Practice data and progress records are retained to provide your history within the Service. If you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law (e.g., billing records for tax purposes, typically 7 years).

7. Cookies

We use the following categories of cookies:

  • Strictly necessary — session and authentication cookies required for the Service to function.
  • Analytics — Google Analytics cookies that help us understand usage patterns (anonymised where possible).
  • Advertising — Google AdSense cookies used to serve relevant ads to free-tier users.

You can control cookies through your browser settings. Disabling strictly necessary cookies may prevent the Service from functioning correctly.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Restrict or object to certain processing.
  • Data portability (receive your data in a structured format).
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please use the contact form on our website.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If we learn that we have inadvertently collected such data, we will delete it promptly.

10. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last updated" date above. We encourage you to review this page periodically.

12. Contact

For privacy-related questions or requests, please use the contact form on our website.